Tap Support

TimePilot Tap+

Click here to contact TimePilot Technical Support.

The Tap portable time and attendance system consists of a portable, battery-powered, iButton-operated time clock and Windows-based software. The clock sends the data it collects to the software when the the clock is connected to the PC with a USB cable. Once the data is in the software's database, the software calculates worker hours, generates reports and prepares the data for export to the leading payroll services and sofware packages.

What version of the TimePilot software do I have? What's my serial number? Here's how to find out.

Some of our documentation is in Adobe Acrobat (PDF) format. The vast majority of PCs already have the free Adobe Acrobat Reader software installed and can read these files easily; if you don't have Acrobat Reader, you can download it for free here.)


Web-based software and hardware help, with how-to videos

TimePilot 5 Help (released summer 2021)

Help for TimePilot 4 software (Legacy software; no longer sold)

TimePilot 4 online help

Frequently asked questions

TimePilot Times newsletter and blog

The TimePilot Times newsletter provides tips on how to use your TimePilot system and answers questions from users.

TimePilot White Papers

Software downloads

Product information

Cheat sheets

TimePilot custom reports and exporting reports to Excel, Word or PDF

TimePilot warranty, money-back guarantee and return/replacement procedure