Contact TimePilot Technical Support

TimePilot technical support is available to customers who have purchased a Technical Support Agreement or purchased their system in the last 30 days. Our support technicians are available Monday through Friday (excluding holidays) from 8:30 a.m. to 4:30 p.m. Central time.

We can be reached by:

Phone: 630.879.6400

E-mail: Please use the Support Request Form below. Requests for support that don't use the form may not be answered promptly.

Support Request Form

Items with an asterisk are required.

Product you're asking about:



TimePilot Extreme  

TimePilot Vetro

TimePilot Tap+  

TimePilot PC

TimePilot Standard (2006-2010; obsolete)  

TimePilot Standard (Pre-2006; obsolete)

iButton Reader  


The following questions are optional, but answering them here may help your technical support specialist come to a quicker solution.


Note: When you click the "Send" button, the information you entered into the form will be converted to an email by a company named Formspree, and then forwarded on to TimePilot's email system.