Q. No matter how hard my employees push their iButtons on the clock, sometimes they aren’t clocked in. What’s going on?

A. There’s no need to push! The iButton probes on our clocks are not pressure sensitive, so pushing harder does nothing. To clock in or out, an iButton needs only to lightly touch the center of the probe and the rim at the same time. If you don’t get a clock-in or out immediately, slide the iButton slightly to the side to make sure it makes contact with the rim. It just takes a touch.

Q. I have several installations of TimePilot PC; how do I name them so I can see in TimePilot Central which installation is being used by my employees?

A. Changing the names is done at each installation of TimePilot PC. Start TimePilot PC and click the “Menu” button. Click “Options…” from the menu that appears, then click the “Settings” tab. Enter a name for the installation in the Location box. Now click the checkbox below the Location box—telling the software to assign the newly created location to any clock-ins or clock-outs that are done there—and click OK.

Now, when you view your employees’ transactions in TimePilot Central, the Location column will show the name of the installation where they clocked in or out. Don’t see the Location column? It’s probably not turned on. In TimePilot Central, click the “View” menu at the top of the screen, then choose “Show/Hide Columns: All…” Scroll down the list of column headers to “Location” and click the checkbox. Click “Save” and the Location column will appear.

Q. We would like to create a report which would include total hours per employee for a full year. Is that possible?

A. You always have the option of changing the dates on your report. Open a Summary Report and look on the top of the page just right of the center. You will see your starting and end dates for the report you are currently viewing. Simply click the calendar icon next to each date to change them. Once you are done, click the "Refresh" button. For more on reports, click here.

Q. The metal part of the iButton came out of the plastic keyfob. Can I glue it back in?

A. No glue is needed. Just put the iButton, printed side down, on a hard, flat surface, place the keyfob over the iButton and press down hard. It should snap into place.

Q. When I was trying to generate a report, I received an error message saying “Object reference not set to an instance of an object.” What should I do?

A. The error message you are experiencing indicates that your software version is out of date. Please update your TimePilot Central software by downloading and installing the most recent version from this link.


No scholarships here: The only extensive clock-making program left in the U.S. is at the Eastern Oregon Correctional Institution in Pendleton, Oregon. The widow of a clockmaker and collector donated her late husband’s tools and clock collection to the prison, and a master clockmaker teaches clockmaking courses.


What’s a fortnight? It’s two weeks, and comes from combining two words: “fourteen nights.” It’s in common use in Britain; in the U.S. “two weeks” is more frequently used.


But could Marie Antoinette check her stocks? The new Apple watch is missing a feature that was in pocket watches built for the French royal family before the 1789 revolution. The French watches, designed by Abraham-Louis Breguet, were powered by motion; the Apple Watch needs to be plugged in to recharge. In 1835 Breguet’s company had another ahead-of-its-time idea: It built a pocket watch that “recharged” while it was docked in a larger clock.


TimePilot newsletter No. 39

Whether you're a current or future TimePilot customer, we're glad to see you.

Every month we'll offer news about TimePilot products, tips on how to use them more efficiently, some of the "cool stuff" our employees have come across and a special deal available only to those who receive this newsletter!

In this issue:

  • TimePilot Q&A: Just a tap will suffice for iButtons; naming TimePilot PC.
  • TimePilot Lead Story: Guide to Icons in TimePilot Central.
  • Cool Stuff: The FreeKey system.
  • The Deal: Big Discounts on Vetro Accessories.

TimePilot Central
Tips and Tricks

Guide to icons

There are quite a few icons or symbols that show up in the TimePilot Central software, and it can be difficult to remember what each one stands for.

You may or may not run into these icons, depending upon which version of the TimePilot software you use and whether you have set up TimePilot Central to view a particular column of data.

To see the columns that are available, click the "View" menu at the top of TimePilot Central, then "Show/Hide Columns: All ..." or "Show/Hide Columns: Profile..." Clicking the checkbox next to the column's name will make it visible. For more on this topic, click here.

Below is a quick guide to the most common icons. Some explanations have links to more information in the TimePilot help files. The most recent version of the help files is available at our web site's Support Center


Icon: Red Triangle. Where it appears: In/Out Status Column (usually the first or second column in TimePilot Central). What it means: This transaction is a clock-in. If the field is blank, it's a clock-out. If an employee has clocked in and out properly, you'll see an easily discernable "Red Triangle-blank-Red Triangle-blank" sequence when you view his or her clock-ins and clock-outs.

Name in red. Where it appears: In the Employee List. What it means: The software has detected a problem—known as an "exception"—in this employee's clock-ins and clock-outs. Usually, it's a missed clock-in or clock-out, which stops the software from being able to calculate the employee's work hours. How do you fix it? Click here to find out.


Icon: Black or red "X." Where it appears: Any column that totals up hours. What it means: In black it means an error exists and the software cannot calculate a total; in red it indicates where the error might be occurring. Generally appears when an employee has forgotten to clock in or out, resulting in two successive clock-ins or clock-outs. Details ...


Icon: "Plus" sign or "Minus" sign. Where it appears: In/Out Status Column (usually the first or second column in TimePilot Central). What it means: An amount of time has been added to or subtracted from the employee's work hours. Details ...


Icon: Black or red dollar sign. Where it appears: In/Out Status Column (usually the first or second column in TimePilot Central). What it means: In black, it means a dollar amount of pay has been added; in red, a dollar amount of pay has been subtracted. To insert a positive or negative amount of pay, click the "Edit" menu at the top of the TimePilot Central screen, then choose "Insert Pay." Details ...


Icon: Ignore Transaction. Where it appears: In/Out Status Column (usually the first or second column in TimePilot Central). What it means: This transaction will be ignored when the software calculates employee hours. Details ...


Icon: Checkbox. Where it appears: In the OK Column, usually the first column in TimePilot Central. What it means: A supervisor has approved this transaction. Details ...


Icon: Note. Where it appears: In the Note Column. What it means: It indicates that a note has been left by a supervisor regarding this transaction. Example: "Authorized to leave early by Joe Smith." To leave a note, right-click the transaction then click  "Add Note" in the menu that pops up. To read a note, double-click the transaction.

Calendar shortcut


This month’s special offer
to TimePilot newsletter readers:

Discounts on Vetro Accessories

We're putting several of TimePilot Vetro's most popular accessories on sale: The Vetro Battery Backup, the Vetro Power Over Ethernet Kit and the Vetro Mounting plate. Buy one, two or all three (though if you buy the Battery Backup you probably don't need the Power Over Ethernet Cable, and vice versa).

Vetro Battery Backup: $24.99 (reg. $39)

Vetro Power Over Ethernet Kit: $19.99 (reg. $29.95)

Vetro Mounting Plate: $15 (reg. $24)


To learn more about the deal, click here, visit www.TimePilot.com/newsletter/newsletter4.htm or call us at 1-630-879-6400.

Every once in a while, our employees come across “cool stuff.”
This is where they share their finds.

The FreeKey System

Ever break a fingernail trying to get keys onto or off your key ring? With the FreeKey System, you press the FreeKey logo on the ring and the end lifts up for easy access. Perfect for iButtons, too!

The FreeKey System was invented by a Swedish design firm that licensed the design to U.S. company, which makes it here. It's $6.49 for the main ring and three mini rings, or $4.49 for just the main ring.