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Q. I have TimePilot Vetro running in standalone mode—I use the USB drive. I’d like to stop using the USB drive and connect the clock to my network. How is this done? A. It's a very easy to switch Vetro to a network. After you plug your network cable into the clock, open Vetro Data Manager. You should see a green square next to the picture of your timeclock if the Vetro Data Manager found the clock on the network. If there's a red square, that indicates that the network hasn't found the clock, and you should have your network administrator make sure the settings in the clock's Administration menu match your network's IP and DHCP settings. Vetro Data Manager must be running if you want to retrieve transactions from the clock in real time. If Data Manager is not running, employees will still be able to clock in and out, but the data remains in the clock's memory until you run Data Manager again. The program also allows you to make numerous changes to the clock over the network. You can access these options by right-clicking the icon of your clock and choosing "Network Functions" from the menu that appears. Q. We would like to transfer the TimePilot program and all the data to another PC. How do we do this? A. Essentially, the TimePilot system consists of two parts, the TimePilot software application (TimePilot Central, etc.) and the TimePilot data (clock-ins and clock-outs). In a typical installation, the TimePilot software will reside on an individual PC and the data will reside on the server. Here are two possibilities: Example 1: Let's say you just want to use another computer to work with the data, while leaving the data where it is. Simply install TimePilot Central on the new computer. The first time you run TimePilot Central, it will ask you whether you want to use an existing TimePilot database or create a new one. Select “Open an existing database” and point to the data folder on the server. Example 2 (and to answer your original question): Let's say you want to move the TimePilot program AND the data folder to a new computer. First, install TimePilot Central on the new computer. Then copy the folder that contains the TimePilot data and paste it to the new PC’s hard drive. The first time you run TimePilot Central it will ask if you want to use an existing TimePilot database or create a new one. Select “Open an existing database” and point to the data folder you pasted onto your hard drive. Q. I’m taking over responsibility for our TimePilot system from an employee who has left the company, but I don’t know the password to access the system. Can you help me? A. If you have forgotten or misplaced your password for TimePilot Central, we can help. Call a tech support specialist (1-630-879-6400) and have your license key available, and he or she can issue you a temporary password. The temporary password will expire at midnight, but it will enable you to reset your permanent password. Q. When I view my employees' work times in TimePilot Central, the times are in decimals instead of minutes—for instance, 7.75 hours instead of 7 hours 45 minutes. Why? A. This is a common question at TimePilot. At some point, if you pay your employees in dollars, the work hours have to be converted to decimals. TimePilot just does the job for you automatically. We've put together a conversion chart if you want to see the decimal equivalents to minutes. Click here to download the PDF. |
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Every once in a while, our employees come across “cool stuff.”
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