Contact TimePilot Technical Support

TimePilot technical support is available to customers who have purchased a Technical Support Agreement or purchased their system in the last 30 days. Our support technicians are available Monday through Friday (excluding holidays) from 8:30 a.m. to 4:30 p.m. Central time.

We can be reached by:

Phone: 630.879.6400

E-mail: Please use the Support Request Form below. Requests for support that don't use the form may not be answered promptly.

Note: Some customers are having trouble submitting the form below. While we work on the problem, if you run into that trouble, please e-mail us at with details about the problem you're having with your TimePilot system and with your preferred method of contact—phone or e-mail.

Support Request Form

Items with an asterisk are required.

Product you're asking about:

TimePilot Extreme  

TimePilot Vetro

TimePilot Tap+  

TimePilot PC

TimePilot Standard (2006-2010; obsolete)  

TimePilot Standard (Pre-2006; obsolete)

Blue Dot iButton Receptor  


The following questions are optional, but answering them here may help your technical support specialist come to a quicker solution.